Privacy / Inquiry Data
Privacy Notice
This notice explains how NEW GLATEC Co., Ltd. handles information submitted through the NRG Glass inquiry form.
Purpose and Information Collected
We use inquiry information to review your request, correspond with you, prepare follow-up questions or a quotation, and protect the form from abuse. The form collects your name, email address, message, and any company, phone, inquiry type, or product information you choose to provide.
Services Used to Process an Inquiry
Cloudflare delivers and protects the website, provides Turnstile verification, and processes the inquiry through Cloudflare Workers and related delivery services. Inquiry details are delivered by email to the responsible recipient. These providers process data only as needed to operate those services.
Google Maps
The contact page embeds Google Maps. Loading the map may send device, network, and usage information to Google under Google's own privacy terms. You can contact us without using the map.
Retention
Inquiry correspondence is retained for up to 12 months, except when an active customer relationship, contract, dispute, or legal obligation requires longer retention.
Access and Contact
You may ask to access, correct, or delete inquiry information, subject to applicable legal and business record requirements. Contact us at contact@nrglabware.com and identify the inquiry so we can respond.